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TERMS & CONDITIONS

 
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STORE POLICIES

Please consult our ''Return policy'' section for information about returns and refunds. Thanks for shopping at studio Orbita Futura!


DIGITAL PRODUCTS

We do not generally offer a refund or credit on a digital product purchase unless required under Canadian consumer law or other relevant consumer protection laws. You can contact us at info@orbitafutura.com for more information about the digitals products policy.

WORKSHOPS & OTHER SERVICES

If you can assist a workshop, you need to notify us at least (3) days before the date of the workshop (if purchased in advance) to be fully refunded (workshop fee). Please contact us via email at info@orbitafutura.com if you need more information about our refund policy for services.

PHYSICAL PRODUCTS

If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 15 days to return an item from the date you received it. Your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days (usually from 4-7 business days), depending on your card issuer's policies. For additional information about this section, contact us via email at info@orbitafutura.com.

Shipping
You will be responsible for paying for the shipping costs associated with returning your item. Shipping costs are nonrefundable.


TERMS OF SERVICE

Last updated on 2019/09/01

Please read them carefully and feel free to contact us if you have any questions!

PRIVACY

Please review our Privacy Policy section for more information.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, products descriptions, designs, data compilations, is the sole property of Studio Orbita Futura and is protected by international copyright laws. 

LICENSES AND WEBSITE ACCESS

Studio Orbita Futura grants you a limited license to access and make personal use of this site except with express written consent of Studio Orbita Futura. This license does not include any resale or commercial use of this site. This site (or any portion of this site) may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without the written consent of Studio Orbita Futura. You may not use any Studio Orbita Futura logo or other proprietary graphic or trademark as part of the link without express written permission.


DIGITAL PRODUCTS LICENSES

LICENSE FOR EDUCATIONAL USE

End-user License Agreement

(License for school, fab lab or non-profit educational organization, either public or private only.)

By downloading or otherwise handling the designs, you automatically agree and are bound under the jurisdiction of Canada to the terms listed below. 

The designs are the exclusive property of Studio Orbita Futura. All designs and imageries (photographies, documents, files, guides, branding elements) are protected by copyright and intellectual property law.

YOU CAN

You can use the designs an unlimited number of computers for an indefinite time, starting from the date of purchase. You can make copies of the designs as long as they remain inaccessible to external parties, outside of your organization.
You can make changes or alterations to the designs. Visit our market place via our website to see our selection of digital products assets to personalize the designs furthermore!

YOU CAN'T
You cannot resell the designs to any parties.
You cannot redistribute or lend the designs to any parties outside of your organization (educational use only).
You can’t use a personal license for educational use. 

For more information, please get in touch at info@orbitafutura.com.

LICENSE FOR PERSONAL USE

End-user License Agreement

By downloading or otherwise handling the designs, you automatically agree and are bound under the jurisdiction of Canada to the terms listed below. 

The designs are the exclusive property of Studio Orbita Futura. All designs and imageries (photographies, documents, files, guides, branding elements) are protected by copyright and intellectual property law.

YOU CAN
You can use the designs an unlimited number of computers for an indefinite time for personal use only.
You can make copies of the designs as long as they remain inaccessible to external parties.
You can make changes or alterations to the designs. Visit our market place via our website to see our selection of digital products assets to personalize your project furthermore.

YOU CAN'T
You cannot resell the designs to any parties.
You cannot redistribute or lend the designs to any parties (personal use only).


APPLICABLE LAW

By visiting Studio Orbita Futura, you automatically agree and are bound under the jurisdiction of Canada to the terms listed.


QUESTIONS

If you have questions, comments or complaints about our policies or if you would like to exercise your rights and choices, please email us at info@orbitafutura.com, or write to us at the addresses below:

 Studio Orbita Futura
350 Louvain O, suite 416-C
Montreal, Quebec, Canada
H2N 2E8


PRIVACY POLICY

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider so that they can provide website services to us.

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider so that they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To correctly display this site to you, servers, where the font files are stored, may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Visitor data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

Squarespace hosts this website. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited before coming to this website

  • Your IP address

Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 

N.B. NOUS SERONS HEUREUX DE RÉPONDRE À VOS DEMANDES EN FRANÇAIS.